Piano Movers Indeed

He moved the piano into my old apartment. I assumed (what was I thinking) he would remember something about that. It was a little frustrating trying to deal with his "receptionist" who turned out to be his Mother and not even remotely cognizant of polite protocol for booking customers.

Halfway through my first call, she interrupted me with "I got an appointment I have to go to. I don't have time to talk right now. Call back later." Hum. So I called back later. She was no more polite, but I did manage to get a time booked. An hour later she called and told me the time we scheduled wouldn't work for them and that she had moved me to the next day - without asking if that would work for me. When I told her that I had other obligations and couldn't do it that day, she responded with, "Well, I don't know what yer gonna do then. Find somebody else I guess."

Can you imagine staying in business with that kind of public response? We finally found a suitable day for both of us, but I wondered whether the move would go smoothly. They had seemed competent enough the last time. Maybe its just the office help.

Moving out of the old apartment went just fine - smooth as silk. Getting into the new building was something else. They grunted and groaned and kvetched over the same number of steps as the old place had. Only difference - these steps were inside. Twice the head guy yelled at me for be stupid enough to have a piano and live in an apartment. He actually said I had no business having a piano and GLARED at me.

What kind of mover IS this? That's why I hired him. He's supposed to be the professional. If he didn't want to do the job, he shouldn't have accepted the request. He actually suggested that my son help out. Wait a minute - he's a skinny little guy. And he's not a professional either.

I have to admit, they knew the right approach. They upended the piano and tipped it up the steps most of the way. They just had to lift for three steps. One guy hurt his shoulder, the other guy yelled at the third guy for not helping - it was something of a circus! The piano went up easy enough, and once they had the wheels under it, it rolled nice as pie into the apartment.

I half wondered if they played it up like it was a tough job to make me feel guilty and pay them a big tip because it was such a hard job. I'm not buying it though. After all, he is a piano mover. At least, that's what he claims to be!